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Development of a learning journey with Hansgrohe and POWERING

Hansgrohe – the world’s largest mixer and shower manufacturer – has ushered in a new era in 2023. The product portfolio has been greatly expanded.

The challenge: to develop a learning concept that has “washed up” – with the aim of empowering sales in the relevant markets.

hansgrohe logo

Hansgrohe SE is a German manufacturer of sanitary technology products.

  • Head office: Schiltach in the Black Forest
  • Foundation: 1901
  • Turnover: EUR 1.5 billion (2023)
  • Employees: 5,369 (2023)
  • 35 Subsidiaries
  • 20 sales outlets worldwide, distribution in more than 152 countries

Education Innovator Logo

The team at Bildungsinnovator supports companies in their learning processes so that they can develop with change and grow sustainably.

  • L&D Services (L&D Learning Portal & Consulting)
  • Content (standard content & content production)
  • Software (authoring tool & learning platform)

Aims and content of the project

A specially coordinated learning journey was developed with Bildungsinnovator and POWERING as sales training specialists.

Training was not only designed to teach the basics of the product (“What is the product? What can the product do?”), but also how to sell the product successfully. This process therefore involved close cooperation between the product’s specialist departments and the sales department.

The learning concept and the learning journey were developed together in extensive and creative workshops with Bildungsinnovator and internal stakeholders. Naturally, the focus was always on the different target groups.

Ziel Des Projekts

What were the biggest challenges?

The biggest difficulty was changing the mindset. Hansgrohe had previously specialized in showers and faucets for 120 years – to now focus on a more general approach was a particular challenge. In addition, the product range was very complex: it was a matter of training many new products in different categories.

What was the solution?

These challenges were overcome by designing a very clearly structured learning journey for employees using a blended learning approach. Many different training formats were offered and combined with different training content.

Solution

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“The collaboration with Bildungsinnovator was always systematic and honest.

They also often took on the role of challenger, particularly with regard to formats and content. Without this close, creative and trusting collaboration, it would probably not have been possible to develop a learning journey for such a complex topic.”

– Amaelle Welker, Content Manager E-Learning at Hansgrohe SE

Honored with the Brandon Hall Award

The Brandon Hall Group HCM Excellence Awards™ 2023 recognize best practices for initiatives in the areas of Learning and Development, Talent Management, Leadership Development, Talent Acquisition, Human Resources, Sales Performance, Diversity, Equity & Inclusion and Future of Work.

The Learning Journey was recognized with awards in three categories.

Best Use of Blended Learning

Learning and Development Awards

Best Program for Sales Training and Performance

Sales Performance Awards

Best Unique or Innovative Sales Training Program

Sales Performance Awards

“A milestone for our training history”

“For us, the Brandon Hall Award is not just an award, but confirmation of all the hard work we have done as a team, together with the various specialist areas, with a lot of trust and passion. This has become a milestone in our training history.

– Felicitas Linhoff, Commercial Training Team Lead at Hansgrohe SE

Brandon Hall Award