E-learning library: Online training
Intercultural communication
Avoid misunderstandings and work together effectively
Intercultural communication always takes place when two or more members of different cultures meet and communicate with each other via language or non-verbal signals.
As they generally use different, culturally determined communication patterns, misunderstandings often occur. In this training course, your learners will find out why this is the case and how such misunderstandings can be avoided in future.
Let us show you the training in a web session
After the training, your learners will know,
- why culture is also referred to as mental programming.
- the forms in which culture manifests itself.
- how a person’s culture influences their communication.
- what is meant by intercultural communication.
After the training, your learners can
- Analyze and clarify intercultural misunderstandings.
- avoid typical traps in intercultural communication.
- Name differences in greetings in different cultures.
- Adapt presentations to different cultural expectations.
Contents of the online training
How do communication styles differ around the world?
What cultural differences are there in the working environment?
How do I integrate cultural sensitivity into everyday life?
Our Customer Happiness Managers are there for you.
Would you like to try it out?
An exemplary flashcard
Take a look at the online training
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