E-learning library: Online training
Knowledge of human nature in leadership
Understanding and assessing employees correctly
Anyone who manages employees has to deal with people on a daily basis. However, knowledge of human nature is not innate, it can be learned. Good people skills are a basic prerequisite for successfully leading a team.
This training course shows how people skills can be developed and used effectively in a leadership role – for better cooperation, greater understanding within the team and more successful decisions.
Let us show you the training in a web session
After the training, your learners will know,
- which influences human behavior.
- how perceptual errors arise.
- whether and how they can expose lies.
- how they improve their knowledge of human nature.
After the training, your learners can
- assess what motivates their employees.
- Avoid perception errors.
- Understanding body language better.
- test what type of person they and their employees are.
Contents of the online training
What is good people skills?
What influences our perception?
How can I assess people better?
Our Customer Happiness Managers are there for you.
Would you like to try it out?
An exemplary flashcard
Take a look at the online training
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