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E-learning library: Online training

Knowledge of human nature in leadership

Understanding and assessing employees correctly

Anyone who manages employees has to deal with people on a daily basis. However, knowledge of human nature is not innate, it can be learned. Good people skills are a basic prerequisite for successfully leading a team.

This training course shows how people skills can be developed and used effectively in a leadership role – for better cooperation, greater understanding within the team and more successful decisions.

Let us show you the training in a web session
Menschenkenntnis 
in der FĂ¼hrung

After the training, your learners will know,

  • which influences human behavior.
  • how perceptual errors arise.
  • whether and how they can expose lies.
  • how they improve their knowledge of human nature.

After the training, your learners can

  • assess what motivates their employees.
  • Avoid perception errors.
  • Understanding body language better.
  • test what type of person they and their employees are.

Contents of the online training

Was ist gute Menschenkenntnis?

What is good people skills?

Was beeinflusst unsere Wahrnehmung?

What influences our perception?

Wie kann ich Menschen besser einschätzen?

How can I assess people better?

Our Customer Happiness Managers are there for you.

Would you like to try it out?

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Do you have any questions or want to test our products?

Our Customer Happiness Managers Kai & Bernhard look forward to hearing from you.

Customer Happiness Manager Kai & Bernhard