E-learning library: Online training
Take feedback
Actively and regularly ask for feedback
The word “feedback” alone makes many people feel uneasy. They think of endless criticism and feel they have no chance of being put on the defensive. Yet feedback expresses genuine appreciation and is a decisive factor in promoting personal development.
Let us show you the training in a web session
After the training, your learners will know,
- which rules apply in a constructive feedback discussion.
- how they can behave in critical conversational situations.
- how their self-image relates to a positive feedback culture in the company.
After the training, your learners can
- proactively ask for feedback.
- respond to feedback in a constructive manner.
- assess how they can behave in critical conversational situations.
Contents of the online training
What are the benefits of constructive feedback?
What rules apply when taking feedback?
What does my self-image have to do with a positive feedback culture?
What is the best way to ask for feedback?
Our Customer Happiness Managers are there for you.
Would you like to try it out?
An exemplary flashcard
Take a look at the online training
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Trainingsmodul anschauenDo you have any questions or want to test our products?
Our Customer Happiness Managers Kai & Bernhard look forward to hearing from you.
