E-learning library: Online training
Yesterday a colleague – today a manager
A confident start to the new role
The successful entry into a new role. Just a colleague among colleagues and suddenly you’re supposed to guide them as a manager. It’s not easy to settle into your new role:
- On the one hand, there are the former colleagues, who often react cautiously, enviously or even suspiciously, especially at the beginning.
- On the other hand, there’s the line manager who is eagerly waiting for you to show your leadership qualities and take the team to new heights.
This training course shows how to successfully take on a new management role. The focus is on meeting both the expectations of superiors and the needs of the team – and growing into the new responsibility step by step.
Let us show you the training in a web session
After the training, your learners will know,
- what challenges you will face as a new manager.
- how they succeed in being accepted and respected by their employees as managers.
- which tasks they can delegate well to their employees.
After the training, your learners can
- specifically promote the motivation of their employees.
- react confidently to verbal attacks in meetings.
- keep a cool head in conflict situations.
Contents of the online training
What challenges will I face?
How do I communicate successfully as a manager?
How do I present myself convincingly as a manager?
How do I motivate my employees?
How do I delegate tasks correctly?
How do I deal with conflicts?
How do I fend off attacks with confidence?
How do I deal with superiors?
Our Customer Happiness Managers are there for you.
Would you like to try it out?
An exemplary flashcard
Take a look at the online training
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View learning moduleDo you have any questions or want to test our products?
Our Customer Happiness Managers Kai & Bernhard look forward to hearing from you.
