E-learning library: Online training
Empathy
The skill of the future
Imagine if your apprentices could handle any situation with their team or customers in a much more relaxed way. How? With empathy! Because empathy means more than just listening – it’s about really understanding what makes others tick.
In this e-learning course, we show your learners how to incorporate empathy into their everyday lives and thereby not only resolve conflicts but also improve their relationships.
Let us show you the training in a web session
After the training, your learners will know,
- what empathy is and how it helps them and the team move forward.
- why empathy is so important in everyday working life.
- how they can train their empathy with simple exercises.
After the training, your learners can
- explain why empathy is important.
- use strategies to put themselves in the shoes of others.
- strengthen their own empathy through targeted exercises.
Contents of the online training
What is empathy?
What are the benefits of empathy?
How do I develop empathy?
How do I stay tuned in the long term?
Our Customer Happiness Managers are there for you.
Would you like to try it out?
An exemplary flashcard
What you can expect from this online training course
You may also be interested in these online training courses
Personal Development
Establishing new habits
Get rid of blocking behavior patterns and use new habits to be even more productive in the future.
View learning module
Personal Development
Complex problem solving
This training helps you to develop the right techniques and strategies to understand complex problems, find innovative solutions and ultimately make better decisions.
View learning module
Personal Development
Critical thinking
In this e-learning, your participants will learn to ask good questions and question assumptions in order to apply them to their modern everyday lives.
View learning moduleDo you have any questions or want to test our products?
Our Customer Happiness Managers Kai & Bernhard look forward to hearing from you.