E-learning library: Online training
Employee reviews
Getting employees to do more with the right methods
Conversations are part of leadership
Anyone in a management role is regularly in the situation of having to conduct appraisal interviews. Regardless of whether it is a critique meeting, appraisal meeting, development meeting or target agreement – some discussion techniques are helpful for all meetings. This training course teaches important basic principles and provides specific tips for different types of meetings.
Let us show you the training in a web session
After the training, your learners will know,
- which attitudes are useful in appraisal interviews.
- what active listening is all about.
- how to conduct constructive criticism discussions.
- what the difference is between target agreements, appraisals and development meetings.
After the training, your learners can
- communicate effectively.
- Plan and conduct development meetings.
- Inspire and motivate employees.
- Avoid misunderstandings through constructive criticism.
Contents of the online training
What attitudes are helpful in a conversation?
How do I conduct a development discussion?
What should I look out for in critique interviews?
What should I bear in mind during appraisal interviews?
Which steps are important for target agreement meetings?
Our Customer Happiness Managers are there for you.
Would you like to try it out?
An exemplary flashcard
Take a look at the online training
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Our Customer Happiness Managers Kai & Bernhard look forward to hearing from you.
