E-learning library: Online training
Mastering difficult situations in management
How to deal with difficult situations as a manager
As a manager, you are often faced with challenging situations. It is particularly important to act appropriately when dealing with sensitive issues such as discrimination, sexual harassment, psychological stress and addictive behavior. In this training course, managers learn how to create a positive working atmosphere, react appropriately and find a satisfactory solution together with all those involved.
Let us show you the training in a web session
After the training, your learners will know,
- how to conduct difficult conversations with employees.
- how they should react to very specific situations.
- how they manage to be seen as a person of trust by their employees.
- what general tips there are for dealing with employees.
After the training, your learners can
- Promote an open culture of discussion as a manager.
- deal with unpleasant and difficult situations.
- respond with empathy to employees and their problems.
Contents of the online training
Sexual harassment and discrimination
Extremism in the workplace
Depression or suicidal thoughts
Addictive behavior in the workplace
Fundamentals of leadership
Our Customer Happiness Managers are there for you.
Would you like to try it out?
Take a look at the online training
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View learning moduleDo you have any questions or want to test our products?
Our Customer Happiness Managers Kai & Bernhard look forward to hearing from you.
