E-learning library: Online training
Error culture: Learning to fail happily
Without a genuine error culture, there will be no digital disruptions
You learn from your mistakes – that’s so easy to say. The reality at work is usually different: We often see mistakes as an embarrassing no-go and would prefer to blame a scapegoat. Such a destructive error culture is toxic for the working atmosphere and blocks important learning processes. This e-training course shows you how to fail(er) cheerfully!
Let us show you the training in a web session
After the training, your learners will know,
- that mistakes are sometimes necessary and even useful.
- that ignoring and punishing mistakes is taboo.
- that it is cleverer to fail quickly in small steps.
- that scapegoats are a protected species.
After the training, your learners can
- See mistakes more as an opportunity for development.
- recognize and avoid typical error traps.
- deal more constructively with their own mistakes and those of others.
Contents of the online training
Why this training is worthwhile for you
Misconception 1: “I never make mistakes!”
Misconception 2: “Not my beer!”
Misconception 3: “Nobody could have guessed!”
Misconception 4: “If you say A, you must also say B!”
Misconception 5: “The miller did it!”
Misconception 6: “It needs to be planned precisely!”
6 impulses for a cheerful error culture
The most important facts at a glance
Our Customer Happiness Managers are there for you.
Would you like to try it out?
An exemplary flashcard
Take a look at the online training
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Our Customer Happiness Managers Kai & Bernhard look forward to hearing from you.
