L&D School: Online learning module
Automate processes
Design L&D processes efficiently and effectively
In this learning module, we immerse you in the exciting world of process automation.
You will learn about the background to automation and why it is important to start thinking about it today. This module motivates you to think about which processes you or your team are carrying out that could already be automated.
Your experts
Nico Bitzer
Nico Bitzer ist Mitbegründer und CEO von Bots & People – dem Anbieter für digitale Weiterbildung in den Bereichen Automatisierung, KI und Low-Code-Technologien. Schon seit seiner Zeit bei PwC spezialisiert sich Nico auf digitale Transformationsberatung. Heute nutzt er sein tiefgründiges Know How in KI, Prozessautomatisierung sowie L&D bei der digitalen Transformation weltweit führender Unternehmen wie u.a. SAP, E.ON und Telekom.
Christoph Piller
Christoph ist Coach, Berater und selbsternannter „Process Wizard“, d. h. er berät und coacht Mitarbeitende in Unternehmen zu Themen wie Prozessmanagement und Prozessautomatisierung sowie Projektmanagement und Künstliche Intelligenz. Sein Anliegen ist es, dass Mitarbeitende sich nicht nur weiterbilden, sondern auch übertreffen, indem sie ihre Fähigkeiten noch weiter entfalten.
Außerdem verfasst Christoph regelmäßig wissenschaftliche Artikel zu oben genannten Themen.
Duration of the module
In this online training ...
you will learn how to analyze the current status and thus lay a solid foundation for the further development of your automation strategy.
develop and sharpen your strategy for process automation using proven methods and tools.
you will plan the first steps towards implementation and gain insights into how you can stay on the ball in the long term so that your automation strategy is a complete success.
Exciting for the roles
Change Manager
Process Manager
E-Learning Author
Die Inhalte
Basics
Why is automation important for L&D topics?
You have just opened your laptop and 10 notifications pop up. Here you need approval for a training session, there is a request waiting for confirmation.
Where is the time left for content-related work, complex questions and the further development of your strategy? This is where process automation comes in!
Basics
What is behind automation?
Automation means that machines or computers perform tasks without humans having to monitor or control every step. However, something has changed in recent years and opened up new potential.
Nico explains what has brought new momentum to the automation of work processes.
Basics
What are the benefits of automation for L&D?
Time savings, optimum intermeshing of departments and systems or precise information whenever you need it – the list of potential benefits is long.
What do you think the technical automation potential is in the L&D sector?
Basics
What are the challenges of automation?
Would you like to get started right away?
We’ll show you exactly how you can best proceed with process automation. But first you should know what pitfalls await you.
Basics
Where will the journey take us in the future?
Current developments and technological advances in the field of automation are rapid. Generative AI is a key driver here, streamlining processes and redefining roles.
One thing is certain: The tasks in the working world of tomorrow will shift.
How-to
What is needed for a comprehensive automation strategy?
Your automation strategy should comprise three parts: processes, technologies and people. For automation to be effective, the 3 parts must fit together like pieces of a puzzle.
Nico explains what you can expect on the next cards.
How-to
What are the key points of an automation project?
An effective automation strategy not only has 3 parts – processes, technologies and people – but also 4 phases, which Christoph discusses in the video.
We go through the phases step by step.
How-to
How do I get from analysis to solution design?
We are in phase 2 of process automation. This is all about documenting and analyzing your processes with the aim of developing a solution.
On this card we go through the steps and templates from the video and show you examples.
How-to
What are suitable tools and how do I find them?
Have you identified automation potential, but don’t know how to go about implementing it? Phase 3 is all about finding the right tools and technologies to implement your automation project.
Christoph introduces you to the company map in the video.
How-to
How do I convince my stakeholders?
Welcome to phase 4. Here, everything revolves around the optimal integration of your stakeholders and their enablement in your automation project.
Christoph explains how you can use the stakeholder matrix to identify and categorize your stakeholders for target-oriented integration.
How-to
How do I build a culture of automation in my area?
Automation does not mean that humans will no longer be needed in the foreseeable future. The linchpin of an automation culture is effective collaboration between man and machine.
Expert tips
Do: Start with a simple process
More is more? Not quite! Better start small. With a big project, complex structures and high expectations, you are setting the bar pretty high for yourself and your first attempt.
Expert tips
Do: Use the tools that are already there
Everything new? Phew, that can take time and be expensive. In practice, new is often not better. The need for a tailor-made solution, perfect for your project, is understandable.
Expert tips
Do: Improve the processes before you automate them
Automation is not a panacea. The introduction of new innovative software does not provide answers to open questions and does not solve ongoing problems.
This also applies to automation. It is therefore important to examine the process itself carefully before any automation.
Expert tips
Don't: Automate processes on your own
Do you want to get started right away and put your automation idea into practice? This motivation is great. Carry it into your company and share it with people who are crucial to the success of your project.
Expert tips
Don't: Neglect the culture
“Culture eats strategy for breakfast.” – This is how the economist Peter Drucker put it. This quote underlines the importance of corporate culture for automation. A positive culture and attitude can promote the acceptance of automation, motivate employees to work together and effectively support the change towards efficient processes.
Summary
Key messages and recommendations
What was that again? On this map you can see an overview of the key messages and the automation process step by step.
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