E-learning library: Online training
Empathy superpower
Reach people without burning out
Empathy is a real superpower! Empathetic employees build connections easily and recognize the needs of others. But this can also be exhausting: They feel drained, rarely set boundaries, and sometimes their empathy is even exploited. With this module, you can help your learners to use their superpower in a conscious and empowered way!
Let us show you the training in a web session
After the training, your learners will know,
- why empathy is her superpower and how she can advance professionally.
- how they can use them in a targeted manner.
- how they can effectively limit themselves in order to conserve their energy resources.
After the training, your learners can
- use their empathy in negotiations and conflicts.
- protect their own resources and set themselves apart.
Contents of the online training
Why is empathy a superpower?
Empathy doesn’t come naturally – few people are willing or able to put themselves in the shoes of others. If you have this ability, it’s a superpower! It takes real empathy to understand the perspectives of others, and that’s what makes you special.
How do I use my empathy in a targeted way?
Empathy is a real strength that can be useful in many areas – whether in negotiations, sales or creative projects. If you use your ability to empathize with others in a targeted way, you can make better decisions and be more successful.
How do I set effective boundaries?
Empathy is your superpower. However, it can also demand a lot from you. As an empathic person, you are receptive to the sensory impressions of your surroundings and the emotions of those around you, and this can sometimes be quite exhausting. It is therefore particularly important to set yourself apart and conserve your own resources.
Our Customer Happiness Managers are there for you.
Would you like to try it out?
An exemplary flashcard
Take a look at the online training
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Our Customer Happiness Managers Kai & Bernhard look forward to hearing from you.
