E-learning library: Online training
Digital Sales
How do I sell successfully at a distance?
Digital sales, sometimes also called virtual sales, refers to the use of digital tools in all phases of the sales process. Customer meetings take place exclusively digitally. Web demos, which have been around for a long time in the software industry, are a key element. The demand for them is growing exponentially.
This video course shows how digital sales can be used specifically in all phases of the sales process. Sales professional Albrecht Kresse explains what is particularly important and how typical mistakes can be avoided.
The course also teaches how both the frequency of customer contact and the closing rate can be noticeably increased – both at an individual level and for entire sales teams.
Let us show you the training in a web session
After the training, your learners will know,
- What is particularly important in digital sales and how to avoid typical mistakes
- How to conduct successful online meetings
- How they also incorporate digital presentation and interaction
- How to appear professional and likeable online
After the training, your learners can
- Optimal use of digital sales in all phases of sales
- Building a relationship with customers in online meetings despite digital distance
- Professional digital presentation and interaction
Contents of the online training
What is different about digital sales compared to conventional sales?
How digitally fit am I?
How can I overcome my inhibitions about online meetings?
In which phases of sales can I use digital sales?
How do I prepare my online appointment professionally?
How do I optimally prepare my digital infrastructure?
How do I come across as likeable and professional on video?
How do I build a relationship despite digital distance?
How do I come across as professional and likeable online?
How do I agree the rules for the online meeting with the customer?
What role does voice play in digital sales?
How do I introduce myself professionally in an online meeting?
How do I react if my customers don’t switch on their camera?
How do I avoid only speaking for myself?
What does my sales pitch look like online?
How do I switch between presentation and conversation?
What should a live online document look like?
How do I deal with objections online?
How do I get existing customers to make an online appointment?
Social selling
Can I still make phone calls?
How do I get customers to conduct negotiations online?
Our Customer Happiness Managers are there for you.
Would you like to try it out?
An exemplary flashcard
Take a look at the online training
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View learning moduleDo you have any questions or want to test our products?
Our Customer Happiness Managers Kai & Bernhard look forward to hearing from you.
